This paper addresses challenges in the digital age by presenting 15 human resource allocation patterns, grouped into five categories, aimed at enhancing organizational performance through effective task assignment. The patterns, derived from a two-phase approach involving literature review and expert interviews, offer diverse strategies for allocating human resources, providing valuable guidance to both academics and practitioners for optimizing processes and facilitating future research in human-centered business process redesign.
Kanika Goel,
Tobias Fehrer,
Maximilian Röglinger,
Moe T. Wynn
